Using our comprehensive API libraries and modular tech stack methodology means that you have complete freedom to produce the UX that you require to best serve your customers.
DIJIGATE utilises a modular architecture to ensure that its clients have complete flexibility to build the site they need and remain agile through their growth.
Ultimately DIJIGATE is about freedom. As many or as few of our modules. As complex or as simple an architecture we are to enable, DIJIGATE provides you with the flexibility.
Customer Service Management
Data driven offers
Edgar wanted to create a market leading platform to compete on a global scale in the lucrative but competitive landscape of online fashion. With an existing footprint in fashion editorial their objective was to take that online whilst completing the customer journey with direct-to-consumer purchasing.
DIJIGATE provided Edgar with the tools to allow for a design led approach without constraint. Able to carry the strong brand presentation throughout the site ensured Edgar’s online presentation maintained its strong identity, seamlessly switching between distinctive editorial and native e-comm purchasing journeys.
The data tools provided by DIJIGATE allow Edgar to push dynamic content through to their audience which in turn increases their customer engagement by pushing the content and products that the customer has a greater propensity to consume. This has increased page impression, time on site and drive an increase in purchases made on the site.
The flexibility provided by DIJIGATE has allowed Edgar to trial new features and offerings that enhance customer engagement. Utilising product modules focused on services such as sale and spot discounting has given the brand additional avenues when looking to trial ways in which to increase acquisition and repetition.
Edgar have utilised the feedback / engagement centre available in DIJIGATE to manage their first-tier customer service engagements. Using our innovative ticketing system Edgar have been able to centralise their customer feedback and increase efficiency in managing customer engagement flows.
Infrastructure Design & Development
UX Strategy and Design
SEO / SEM
API Management System
To design and build an online presence that provides a seamless customer journey through the entire shopping experience using browser or app channels. Make the growing library of recipe and editorial content work accessible throughout the site whilst raising the profile of the growing 30,000+ product sku's.
A modern easy to use platform easily accessible to an already loyal customer base. A huge amount of content to engage and encourage longer periods of time spent on the site and increased purchasing.
Waitrose continues to grow and boasts almost 20,000 individual users and is growing month on month, a large range of products and content continues to engage and encourage customers to revisit the site.
Vast in-depth real-time, data capture, sourced from both product sales and customer activity provides intelligence behind brands, customer behaviour, seasonal purchasing and stock fluctuations. Understanding our consumer navigation, points of interests and inspirations allows us to better curate the customer journey which has been proven to drive greater basket size at the end of the customer journey.
Integrated Omnichannel Build
Infrastructure Design & Development
SEO / SEM
Watch 1010 wanted to create a market leading platform of global standards in the presentation of horological content and product online. The platform was to seamlessly present content to consumers to ensure a knowledge based customer journey leading to product purchase.
By integrating product blocks within curated editorial landing pages, Watch 1010 directly linked information gathering with purchasing. DIJIGATE provided Watch 1010 with the tools to allow for this without constraint seamlessly switching between content presentation and e-comm purchasing.
Real-time, comprehensive data capture and analysis has been woven throughout the site's infrastructure. Understanding consumer navigation, points of interests and inspirations allows Watch 1010 to better curate the customer journey.
Watch 1010 utilised our extensive API documentation to integrate their mobile application with the DIJIGATE stack. This has given them complete control through a centralised system and allowed for an integrated approach to content and store management. This approach had reduced costs and increased efficiencies for the company.
To ensure painless payment processing Watch 1010 utilised the DIJIGATE Payment Gateway module, choosing to maintain their relationship with their current global processing partner. This combination allowed them to move quickly and unincumbered when switching over their site stack and launching their new store concept.
3rd Party Integrations
With a thriving online space in the presentation of market defining editorial content, Yachts Middle East wanted to push their digital universe further and capitalise on the brand values and audience reach they have built. Utilising the tech stack of DIJIGATE, Yachts were able to launch a global chartering service that links consumer with operator.
Utilising an array of modules available within DIJIGATE, Yachts built a first-rate booking engine to service the global yacht chartering business. Coupled with the editorial CMS modules Yachts have been able to position chartering functionality throughout their content and ensure that the inspiration of their content is always supported by a call to action.
Real-time, analysis and data capture has been placed throughout the sites infrastructure. Understanding consumer navigation, points of interests and inspirations allows Yachts Middle East to better curate the customer journey.
Through our extensive API library, Yachts Middle East were able to integrate their online booking platform with a number of third-party inventory operators. This has given them an automated access to real-time inventory, complete control through a centralised system and allowed for an integrated approach to editorial content and chartering options. This approach had reduced costs and increased efficiencies for the company.
By using the DIJIGATE Pay solution Yachts has access to a number of first-rate payment products which best service the clientele of the luxury yachting industry. These include recurring payments, subscription-based services and link based payments, alongside the more traditional click and pay, tokenised solutions as well as the mobile pay operators.